At Pannawale, we aim to provide a seamless and satisfactory experience for all our users. Our cancellation and refund policy is designed to outline the procedures and conditions related to cancelling services and obtaining refunds for products or services purchased through our platform.
Cancellation Policy
Subscription Services: Users can cancel their subscription at any time. Upon cancellation, access to the subscribed services will remain available until the end of the current billing cycle.
Physical Products: Orders for physical products can be cancelled before they are shipped. Once shipped, cancellations may not be possible. Please refer to our return policy for further information.
Digital Products: Cancellations for digital products may be allowed within a specified period after purchase, subject to terms and conditions mentioned at the time of purchase.
Refund Policy
Subscription Services: Refunds for subscription services may be considered if the request is made within a specific period after initial purchase. Refunds will be processed based on the remaining unused portion of the service.
Physical Products: Refunds for physical products are subject to our return policy. Items must be returned in their original condition and within a specified time frame to qualify for a refund.
Digital Products: Refunds for digital products may be granted within a specific time frame after purchase. However, if the product has been downloaded or accessed, refunds may not be applicable.
How to Request a Cancellation or Refund
To request a cancellation or refund, please follow these steps:
Contact Support: Reach out to our customer support team via mail: contact@pannawale.com and provide your order or account details.
Specify Reason: Clearly state the reason for cancellation or refund request and provide any necessary information or documentation.
Processing Time
Cancellations: Cancellation requests will be processed as soon as possible, with confirmation provided to the user.
Refunds: Refunds, if approved, will be processed within [specify time frame] to the original payment method used during the purchase.
Exceptions
Please note that certain products or services may have specific cancellation or refund policies outlined separately. Additionally, Pannawale reserves the right to modify or update this policy at any time without prior notice.
Contact Us
For any queries or concerns regarding our cancellation and refund policy, please feel free to contact us call and WhtasApp: +917827049813 via mail: contact@pannawale.com